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2017 Annual Report of the Bank Handlowy w Warszawie S.A. Capital Group

Letter of the President

I’d like to invite you to reading the 2017 Annual Report of the Bank Handlowy w Warszawie S.A. Capital Group

Sławomir S. Sikora
President of the Management Board
Bank Handlowy w Warszawie S.A.

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Dividend

Dividend – consistent build-up of shareholders value due to strong capital position Tier 1 ratio = 17.9%

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New banking service platform - Raport finansowy 2017

New banking service platform

New banking service platform Citibank Online offers more than 300 new functionalities which are now highly appreciated by clients.

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Digitization

Internet channels occupy place #1 in credit card acquisition.

26 MM transactions processed in electronic banking service in Institutional Banking Segment in 2017.

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Rosnąca rola kanałów zdalnych Citi Bank Handlowy - Raport finansowy 2017

Non-Financial Report

Responsible business. Supporting economic growth and client’s wealth, with development of global community and maintaining high ethical standards in mind.

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Awards

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RespectGolden Banker

The Citi Simplicity card was awarded the Golden Banker award in the best credit card product category for the second time in a row.

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Benefactor of the Year

Citi Handlowy received the “Benefactor of the Year” title in categories: “New Technologies in Community Involvement” and “Staff Volunteering”.

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Ethical Firm

Citi Handlowy placed among companies with the highest ethical standards in 3rd edition of competition organized by Puls Biznesu.

Ministry of Finance competition for Treasury Securities Dealer

The Bank, for the seventh time in a row, won the competition for Treasury Securities Dealers.

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Respect Index

For the eleventh time Citi Handlowy included in responsible companies index compiled by Warsaw Stock Exchange.

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