Manuals and documents
Global solution for companies
- CitiDirect next generation - Payment Approval
- CitiDirect next generation - Guide Manage Payments
- CitiDirect next generation - Make a Payment Quick Reference Guide
- CitiDirect next generation - Make a Payment with Template Quick Reference Guide
- CitiDirect next generation - FAQ
- CitiDirect next generation - A short guide to using reports
- Security Manager – How to create a new user profile
- Security Manager – Activating a new user
- Security Manager – New user activation - FAQ
- Security Manager – How to add and modify user entitlements
- Security Manager – How to change a payment flow – a transaction authorization level
- Security Manager – CitiDirect® Mobile Token Guide
- Security Manager – FAQ
- Payments - basic information
- Import
- Domestic Funds Transfer Batch
- Direct debit
- Standing instructions
- Notifications
- Domestic Funds Transfer – Local Payment
- Domestic Funds Transfer – Tax Payment
- Domestic Funds Transfer – Electronic Postal Transfer
- Domestic Funds Transfer – Local VAT Split Payment
- Domestic transfer – Cash withdrawal at outlets of Poczta Polska
- Cross Border Funds Transfer
- SEPA transfer
Statements and reports – important changes in the way the data is presented
If your company exports statements and reports from CitiDirect or receives them via CitiConnect or SWIFT and then automatically imports the necessary data into its own systems – this message is important for you. We correct the way of presentation of certain data:
1. scope of changes – selected data and different transaction types on all reports and statements
2. implementation date – weekend of May 18-19, 2024
3. necessary action on client side – verification of the impact of changes and potential adjustment of your financial and accounting systems
The goal we have is to ensure consistent and well-structured data (presented in the proper field in line with specification) as well as the consistent intraday and EOD reporting. Please get acquainted with details available here >> and then forward this message to persons responsible for above mentioned systems in your company.
More information and an invitation to workshops you can find in CitiService News >>
In case of questions, we are at your disposal. Please contact CitiDirect Helpdesk.